Terms & Conditions

PAYMENT:

• Fees are inclusive of program materials and refreshments. Payment prior to conference is mandatory for attendance.
• Your registration will not be confirmed until payment is received and may be subject to cancellation.
• Following completion and return of the registration form, full payment is required within 5 days from receipt of invoice.
• Payment must be received prior to the conference date. A receipt will be issued on payment.
• Due to limited conference space, we advise early registration to avoid disappointment.
• We reserve the right to refuse admission if payment is not received on time.

CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY:

• You may substitute delegates at any time by providing reasonable advance notice to OPEX Group.
• For cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another OPEX Group conference within one year from the date of issuance. An administration fee of 10% of the contract fee will be retained by OPEX Group for all permitted cancellations.
• No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference.
• In the event that OPEX Group cancels an event for any reason, you will receive a credit for 100% of the contract fee paid to be used for another mutually agreed OPEX Group event within one year from the date of cancellation.
• In the event that OPEX Group postpones an event for any reason and the delegate is unable or unwilling to attend on the rescheduled date, you will receive a credit for 100% of the contract fee paid to be used for another mutually agreed OPEX Group event within one year from the date of postponement.
• Except as specified above, no credits will be issued for cancellations. There are no refunds given under any circumstances.
• OPEX Group is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event.
• OPEX Group shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible.
• For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other causes beyond the control of OPEX Group.

PROGRAMME CHANGES:

Please note that speakers and topics were confirmed at the time of publishing; however, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, OPEX Events Group reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible.

Data Protection:

OPEX Events Group values your privacy. Your information is stored in a secure database and access is limited by authorized persons. In addition, we have contracted with selected companies in other countries to provide customer service assistance on our behalf. If you would like to remove your name from these lists, have questions about our privacy practices or need to confirm the accuracy of your information, please contact OPEX Events Group at info@opexgrp.com.